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I JUST WANT IT TO WORK!

View our Support SolutionsOur clients just want IT to work. masterIT is your IT department if you do not have one, and more horsepower if you do.

masterIT exists for two reasons – lower the cost of use and eliminate the operational headache of technology for the Small and Medium Business.

The result – more productive and profitable clients who focus on their clients and bottom line, not technology.

We are documented: saving our clients an average of 20% annual IT spend, dramatically reducing downtime, ushering in a new sense of business security and creating client peace of mind by delivering “anywhere, anytime” IT services as a trusted partner. View our 3 minute testimonial video proving the point or read the case studies.

Click here to schedule a FREE consultation with masterIT

Our eyes on your network.  In today’s competitive environment, you cannot afford downtime due to IT failure.  masterIT provides proactive and remote monitoring of your key business resources such as the firewall, network, servers and applications from our state-of-the-art network operations center (NOC) keep your systems functioning optimally and efficiently. 

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From our state-of-the-art SAS-70 and HIPAA compliant data centers, through remote disk to disk transfer of data eliminating tapes completely, masterIT’s remote back up and off-site storage practice provides our clients with innovative backup and storage solutions.

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Our end-user Help Desk is manned in our facility with our trained engineers who have the processes and technology to remotely diagnose and remediate issues. Simple as clicking the masterIT icon on your PC, you immediately enter a ticket in our system that is tracked by time stamp, issue, received by, remediated by, when, how long, resolution description. You can even track the status of your tickets online. 

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Remove the hassle of configuring, procuring, installing and disposing of network infrastructure. We can purchase your existing network and refresh it in regular intervals based on your lifecycle needs, delivering standard and stable equipment that is always current.

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Why didn't I choose masterIT?

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MSp Mentor
masterIT checks in at No. 6
in latest worldwide poll

Video
Client Raves About masterIT Services
CB Richard Ellis, Memphis, discusses how masterIT helps them manage their IT environment in this Intel vPro case study video
   
Intel vPro Technology
masterIT shares the benefits of Intel's vPro technology
   
masterIT: Service That Makes Sense
masterIT discusses solution provider advantages to the end user, particularily in a sluggish economy.
News
MILE ProgramGiving students the inside track
masterIT supports University of Memphis’ MILE mentor/protégé program.
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Tech Sellers Offer Credit Crunch Fix
Leases, Financing help keep business customers buying.
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Keeping Clients Up
Identifying comuter problems before they happen, masterIT keeps clients running
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Master IT in the NewsWhen Tornadoes Struck, masterIT was Ready
Disaster recovery plan helps managed services provider avert business disruption
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Commercial AppealmasterIT has been tapped by Intel to create a case study around their vPro chip
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Master IT in the NewsThe Big Bang of Managed Storage Services
Storage heavyweights have been beefing up their managed storage offerings.
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Ingram MicroIngram Micro Channel Advisor
Highlights Successful Service Provider masterIT and Lessons Learned in Transitioning to its Promising Business Model
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Master IT in the NewseWeek Strategic Partner article: Wanted: A Few Good MSPs
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Case Studies
Lipscomb & itts Bolsters Security, Protection of Client Data with masterIT and eVault
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Leading Insurance Broker Rewrites Their IT Equation using masterIT
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masterIT Delivers Complete IT Outsourcing for Small and Medium Businesses
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Leading Managed Services Provider Forecasts "The Perfect Storm" for Small Business Services
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masterIT Ramps up for Rapid MSP Sucess with N-Able's Velocity System
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"Pure Play" MSP, Powered by Autotask & N-Able
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Are you Ready?

When Tornadoes Struck, masterIT was Ready

Tornado
Disaster recovery plan helps managed services provider avert business disruption
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